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bsod >:O

A Forum Thread for GameBanana

My computer's xmas present

Alright, I was on my computer this morning, everything worked fine. I shut it down, left to visit my dad, and when I came back and tried to start it up, it wouldn't work. It just went through the Windows loading thingie, then restarted. I pressed F8, disabled the restarting on system failure, and the BSOD said
STOP: c000021a {Fatal System Error} The Windows Logon Process System process terminated unexpectedly with a status of 9xc0000005 (0x00000000 0x00000000). The system has been shut down.
I've done the following things → unpluged all of my external hard drives (seeing how they're usually causing my computer to fail to start up) → restarted it several times → done a system restore It only works in Safe Mode, otherwise it won't load up at all. Now I'm not good at this kind of stuff, so I was hoping if anyone could help me D: My OS is Windows XP Media Center Edition 2005.

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  • Jackass Storm Trooper avatar
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    Could be that csrss.exe can't be found. Reinstallation or repairing with the windows installation disc should work. EDIT: Or it's winlogon that shits all over. Press F8 to the start options before the boot screen and pick last configuration that worked.
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  • Suckage avatar
    Suckage Joined 14y ago
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    access_time 11y
    Alright, the computer works 100% in Safe Mode, and the Microsoft support told me to download a specific update. I'll do that and then see if it'd work. + I don't have a disc, when I bought the computer the operating system was already installed. Last working configuration didn't do the thing either.
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    Mantra
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    access_time 11y
    I just tried installing the Windows update, it installed for a while but all of a sudden came up with an error saying "Acces is denied." I have no idea what the problem could be, I'm the Administrator of the computer :x I really need help with this //:
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    Mantra
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    I think like all of my friends who know the tiniest bit about computers have Vista. D:
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    Mantra
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  • An Aggressive Napkin avatar
    An Aggressive Napkin Joined 12y ago
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    Someone sabotaged your computer!!!
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  • Hunterkiller. avatar
    Hunterkiller. username pic Joined 14y ago
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    access_time 11y
    Did you try Google yet?
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    Mantra
    What would nemmy do?
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    Yeah, I did + it works now, it didn't install SP3 properly, it gave me the error but that did the trick anyways ;o
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    Mantra
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