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I received this email in Russian language. I think this pertains to my recent thread about my Steam acct.  that was lost. Can someone please translate this to English..







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  • TheClonerx avatar
    TheClonerx avatar not online
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    1 year ago:
    Why you don't copy the text and translate it?

    Sip, ese soy yo. avatar
    Mantra
    Sip, ese soy yo.
  • Klint avatar
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    1 year ago:
    Posted by TheClonerx

    Why you don't copy the text and translate it?

    Thanks man. It says:
    Hello, Fredboy
    Tools for your purchase will be refunded.
    We return the funds to your wallet Steam. They will be marked as pending and returned to you within 7 days.
     
    IL-2 Sturmovik: 1946 - in Time: 80 min.
     
    Purchased by: Jan 30, MSK
    Total refund: P319.95 your Steam Wallet
    Learn more about refunds can be found here: http://store.steampowered.com/steam_refunds/

    Steam Support
    https://help.steampowered.com/



    Hello, Fredboy
    Tools for your purchase will be refunded.
    We return the funds to your wallet Steam. They will be marked as pending and returned to you within 7 days.
     
    Counter-Strike
    Counter-Strike: Condition Zero
    Counter-Strike: Condition Zero Deleted Scenes
    Counter-Strike: Source - in Time: 102 min.
    Counter-Strike: Source Beta
    Counter-Strike: Global Offensive - in Time: 71 min.
     
    Purchased by: Jan 30, MSK
    Total refund: P759.95 your Steam Wallet
    Learn more about refunds can be found here: http://store.steampowered.com/steam_refunds/

    Well its good news but what will happened to my old acct. since I already made another new acct. with different username & pass is- my question.
    .. was the Temple.
  • Decemberklar avatar
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    1 year ago:
    As friends, can you please just post the entire source? So we can see the FROM address and everything. 

    Additionally, did you ever buy a physical copy of a Valve game? About 7 years ago I got hacked as well, but I threw them a photo of my counter-strike key and they restored my account. 

    Still, we need more info from these emails than just pictures. You're hacked, these are the perps, we can help you more if you share more info about them. 

  • Klint avatar
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    1 year ago:
    Posted by Decemberklar

    As friends, can you please just post the entire source? So we can see the FROM address and everything. 

    Additionally, did you ever buy a physical copy of a Valve game? About 7 years ago I got hacked as well, but I threw them a photo of my counter-strike key and they restored my account. 

    Still, we need more info from these emails than just pictures. You're hacked, these are the perps, we can help you more if you share more info about them. 

    Well this is the focused and source:

    The copy  of counter strike I bought is a soft copy via steam wallet[scratch card].  I even have a balance left of P170. on the steam wallet. That address doesn't look it came from valve imo. Buying from steam wallet doesn't provide any receipts or code it just automatically sends the game in your library. I keep reporting that acct. on steam support under hacking/phishing without supporting document/s.  That email response doesn't clarify where the refund be placed[ on what acct.]- its  kinda shallow & sort of time buying[?]. Proving on using some other details should be a part of there security system in case like this.  

    ***Edit: 
    The body of this letter might have come from my old acct.'s steam wallet stat info .  And emailed it back to me while adding that it will be refunded. Why in Russian? 
    while this thread is getting shittier on my side, I wonder if I could get any help here while I'm exposing this.
    .. was the Temple.
  • Decemberklar avatar
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    1 year ago:
    Posted by Klint

    Posted by Decemberklar

    As friends, can you please just post the entire source? So we can see the FROM address and everything. 

    Additionally, did you ever buy a physical copy of a Valve game? About 7 years ago I got hacked as well, but I threw them a photo of my counter-strike key and they restored my account. 

    Still, we need more info from these emails than just pictures. You're hacked, these are the perps, we can help you more if you share more info about them. 

    Well this is the focused and source:

    The copy  of counter strike I bought is a soft copy via steam wallet[scratch card].  I even have a balance left of P170. on the steam wallet. That address doesn't look it came from valve imo. Buying from steam wallet doesn't provide any receipts or code it just automatically sends the game in your library. I keep reporting that acct. on steam support under hacking/phishing without supporting document/s.  That email response doesn't clarify where the refund be placed[ on what acct.]- its  kinda shallow & sort of time buying[?]. Proving on using some other details should be a part of there security system in case like this.  

    ***Edit: 
    The body of this letter might have come from my old acct.'s steam wallet stat info .  And emailed it back to me while adding that it will be refunded. Why in Russian? 
    while this thread is getting shittier on my side, I wonder if I could get any help here while I'm exposing this.

    That is from Valve, and you do receive receipts from Steam wallet purchases. I know you only had like ~25 games on your account, do you not have a single valid CD key/receipt from either of those titles?
  • Klint avatar
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    1 year ago:
    Posted by Decemberklar

    Posted by Klint

    Posted by Decemberklar

    As friends, can you please just post the entire source? So we can see the FROM address and everything. 

    Additionally, did you ever buy a physical copy of a Valve game? About 7 years ago I got hacked as well, but I threw them a photo of my counter-strike key and they restored my account. 

    Still, we need more info from these emails than just pictures. You're hacked, these are the perps, we can help you more if you share more info about them. 

    Well this is the focused and source:

    The copy  of counter strike I bought is a soft copy via steam wallet[scratch card].  I even have a balance left of P170. on the steam wallet. That address doesn't look it came from valve imo. Buying from steam wallet doesn't provide any receipts or code it just automatically sends the game in your library. I keep reporting that acct. on steam support under hacking/phishing without supporting document/s.  That email response doesn't clarify where the refund be placed[ on what acct.]- its  kinda shallow & sort of time buying[?]. Proving on using some other details should be a part of there security system in case like this.  

    ***Edit: 
    The body of this letter might have come from my old acct.'s steam wallet stat info .  And emailed it back to me while adding that it will be refunded. Why in Russian? 
    while this thread is getting shittier on my side, I wonder if I could get any help here while I'm exposing this.

    That is from Valve, and you do receive receipts from Steam wallet purchases. I know you only had like ~25 games on your account, do you not have a single valid CD key/receipt from either of those titles?
    As far as I can remember if your'e referring to CD keys from those games, none. Its too early to say how are they going to do it [refund].  On receipts, there's no hard copy involved. Its like a cellphone card that's been loaded. 

    .. was the Temple.
  • Reverend Jesse V92 avatar
    Reverend Jesse V92 avatar Away
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    1 year ago:
    It's really your own fault for being hacked. You should have turned on Steam Guard and used the mobile authenticator in the mobile app.

    I specifically remember a news post Valve made that said if you don't use the mobile authenticator they're not going to help you get your account back.

    Universal Jack-O-Trades avatar
    Mantra
    Universal Jack-O-Trades
  • Klint avatar
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    1 year ago:
    Posted by Jesse V92

    It's really your own fault for being hacked. You should have turned on Steam Guard and used the mobile authenticator in the mobile app.

    I specifically remember a news post Valve made that said if you don't use the mobile authenticator they're not going to help you get your account back.

    Steam guard email is  'on' I think but not the mobile authentication. 1 week to know next. If they're true with there news let see with there message.

    Edit: [after 1month, 8mar'16]

    This is for Steam users in general.
    What I presume was correct, I didn't received the refund that was sent to my email.. hell I think its from the hijacker. as far as I can recall as I was reading about certain game modding on a certain site(can't recall) it gave a steam link to further its explanation/ progression which I find it interesting. i clicked on it and it looks like a real steam page and provides a log in also. So in short I logged- in because I'm too lazy to get back to my installed steam icon in my desktop.  I tried to log-in for several times but then that was a terrible mistake. I think that's how my account was hacked. Without using the newly added cellphone number security its easy victim. Why I didn't because  I usually change cp nos. every now and then. So that's it for this thread & seriously they Should double security the site where currency exchange is prime. 
    .. was the Temple.

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